Travel Cancellation Protection

We recommend that you purchase our travel cancellation protection, which entitles you to a refund of the travel cost (excluding fees and travel cancellation protection cost). The travel cancellation protection covers cancellation in the event of sudden illness, death (including death of immediate family members) or incidents such as burglary or fire at the traveller's home. The travel cancellation protection covers until the departure from home and can only be used once. Cancellations must be made immediately to Risskov and appropriate documentation (e.g. medical certificate, police report, etc.) must be provided in all cases along with the booking number and account details for a refund. Any costs incurred in obtaining documentation will be at your own expense.  

The price of a travel cancellation protection is 6% of the travel cost and must be added prior to payment of the booking.

In the event of the death or sudden illness of a traveller, family and up to 4 other travellers on the booking may cancel their stay.